Thursday, 07 June 2012 18:54

FirstEnergy Warns of Utility Bill Scam

Written by  Larry States
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FirstEnergy Corp. is warning its customers to be wary of bogus claims that President Obama will help pay utility bills for residential customers through a special federal program.

FirstEnergy spokesman Todd Meyers tells AkronNewsNow its a nationwide scam  " The sign up for that program the scammers are asking people to turn over some pretty personal sensitive information, social security numbers I've heard, bank account information, perhaps credit card numbers, the kinds of things that set you up for identity theft."

 The scammers supply customers with a phony bank routing number to pay.  

Meyers any payments you send will not end up paying for your electric bill. No government dollars are applied to customer accounts and the full balance remains due.

"The real goal is not the money you're sending in for your electric bill, or utility bill. The real goal is capturing personal information, sensitive information. we all know where that goes,"says Meyers.

He says FirstEnergy doesn't authorize anyone to ask for your social security number or personal bank account information and doesn't solicit door to door.

If you're contacted by the scammers you're advised to call your local police department.

Meyers also has this advice for FirstEnergy customers.

Customers should only use methods authorized by FirstEnergy to pay their
electric bills.     

Don’t allow persons claiming to be utility employees into your home
without checking for proper identification.  

FirstEnergy utility employees always carry photo identification, and many
of our field employees wear uniforms and drive clearly marked company
vehicles.            

FirstEnergy utility employees typically visit a home only in response to a
service request. If no one scheduled an appointment, do not allow the
person through the door

Larry States

Larry States

Larry States has been a news anchor and reporter for 36 years at radio stations in Akron and Canton, including the last 26 at 1590 WAKR. States served as News Director of WAKR for 14 years. Larry also served as news director of the former WAKR TV 23 in Akron. Larry was inducted into the Broadcasters Hall of Fame in Akron in 2004. He is currently a member of the Summit County Emergency Management Committee. An Akron native, Larry is a 1970 graduate of Hower High School and a 1975 graduate of the University of Akron. Contact Larry through the newsroom at 330-864-6397 or email at lstates@rcrg.net

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